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Troubleshoot Maxis Fibre Internet

Self troubleshoot guide for Maxis Fiber Internet

William

Last Update 3 jaar geleden

Step1: Check the status lights on the router. If one of the lights is red, that means that the Internet is currently unavailable.

Step 2: Refer to the video below to check Maxis Fibre Modem & Router Connection

Step 3: Switch off both the Maxis Fibre Modem & Router. The fibre modem is white, while wifi the router is black.


Step 4: Switch on the fibre modem first, wait for 1 minute and switch on the black wifi router.


Step 5: If issues still persist, please contact our member support rep

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